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In a move welcomed by the local industry Ray Purnell has moved his company Insight Technical Support up the road and relocated in the Video Australasia building at 20 Whiting Street Artarmon. Video Australasia MD Warren Day commented “Ray’s a local industry legend and VA are incredibly fortunate to have direct access to his technical talents."

Ray has experience in the broadcast and professional television industry continuously over the past twenty five years. After his initial traineeship in electronics engineering achieving Honours, and working for a Sydney production house, he joined Sony Broadcast where he was given specific training in the Sony B & P product range with extensive training in the US, UK, Japan and in Sydney and Melbourne.

To compliment his move to Video Australasia, Ray has also completed extensive technical training on the Arri Alexa. “VA are the largest individual owners of Alexa’s in the Australian market,” explained Ray, “so it was important I gain a technical understanding of these excellent cameras to help keep the VA fleet in perfect working order.”

Whilst Ray is based in the VA building, his company Insight Technical Support will continue to operate as a separate business.

ITS was formed in 1990 as an independent solution for facilities needing broadcast and professional technical support,” noted Ray “and will continue to offer you cost effective, fast and reliable support for your all your equipment needs.”

Insight is an Authorised Service Centre for Sony and Panasonic professional and broadcast video recorders, cameras and monitors and Insight is involved with Sony’s and Panasonic's on-going certification scheme, in order to maintain excellence in repair standards.

“With Ray’s extensive background in all the equipment in our existing product range,” commented Warren Day, “it can only help to improve VA’s excellent customer service and quality having Insight Technical Support based in the VA building.”

So welcome aboard Ray, the team at VA are very excited to have you as part of their team.

Insight Technical Support 20 Whiting Street Artarmon NSW 2064

Phone: (61-2) 9436-4555    |    Mobile: 0418-468-394

Email: insightmail@tpg.com.au    |    INSIGHT TECHNICAL SUPPORT Brochure.pdf


VA Melbourne and Sydney have Service Centres available to all customers specialising in Sony and Panasonic broadcast and professional equipment. VA Service Centres cover other manufacturers as well as a wide range of ancillary products including VTR’s, tripods, sound and lighting equipment.

Apart from broadcast equipment service and repair, VA Service Centres offer installation and custom cable manufacture. VA Service Centres are run by highly skilled factory trained staff, with over twenty years experience in broadcast network engineering, Sony B&P engineering and Sony ASC.

Melbourne phone: 03 8680 4000      Sydney phone:  02 9906 6006

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